Brakes & Rotors LLC (“Brakes & Rotors,” “we,” “our,” or “us”) values your privacy and is committed to protecting your information when you use [www.brakesrotorsllc.com](http://www.brakesrotorsllc.com).
## Information We Collect
We may collect information you voluntarily provide, including:
* Name
* Phone number
* Email address
* Vehicle information
* Appointment details
* Service requests
We may also collect limited website usage information to improve website performance and customer experience.
## Payment & Card Information
Brakes & Rotors LLC takes payment security seriously.
**We will never contact customers requesting full debit card numbers, credit card numbers, CVV/security codes, PIN numbers, online banking credentials, or other sensitive payment information through phone calls, text messages, social media messages, or email.**
Payments should only be submitted through approved payment methods and authorized payment channels.
If anyone claims to represent Brakes & Rotors LLC and requests sensitive payment information outside approved payment methods, do not provide that information and contact us directly.
## How We Use Information
Your information may be used to:
* Schedule appointments
* Communicate regarding services
* Process payments
* Improve customer experience
* Respond to inquiries
We do not sell customer information.
## Information Sharing
We may share limited information only when necessary with service providers, payment processors, or where required by law.
## Data Security
We use reasonable measures to protect information submitted through our website and business operations; however, no system can guarantee complete security.
## Policy Updates
This Privacy Policy may be updated periodically and changes become effective upon publication.
## Contact Us
**Brakes & Rotors LLC**
Website: [www.brakesrotorsllc.com](http://www.brakesrotorsllc.com)
Email: [[email protected]](mailto:[email protected])
Phone: (612) 990-1353