Welcome to Brakes & Rotors LLC (“Company,” “Brakes & Rotors,” “we,” “our,” or “us”).
These Terms & Conditions govern your access to and use of [www.brakesrotorsllc.com](http://www.brakesrotorsllc.com), including any appointments, estimates, communications, and automotive services provided by Brakes & Rotors LLC.
By accessing our website, requesting an estimate, scheduling service, approving work, or using our services, you agree to these Terms & Conditions.
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## 1. Services
Brakes & Rotors LLC provides automotive-related services which may include:
* Brake pad replacement
* Rotor replacement
* Brake inspections
* Brake diagnostics
* Brake fluid services
* Minor brake-related maintenance
* Mobile service appointments (where available)
Service availability may vary based on vehicle type, location, scheduling, technician availability, and safety conditions.
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## 2. Estimates & Pricing
Any estimate, quote, advertised pricing, or service pricing displayed on the website is provided for informational purposes and may change without notice.
Final pricing may vary based on:
* Vehicle make and model
* Parts availability
* Labor requirements
* Additional findings during inspection
* Taxes, fees, and approved additional services
Customers will be informed of material pricing changes before additional work is completed.
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## 3. Appointment Scheduling
Appointments are subject to confirmation.
Brakes & Rotors LLC reserves the right to:
* Reschedule appointments
* Decline service requests
* Cancel appointments due to weather, safety concerns, vehicle condition, access limitations, staffing, or operational needs
Customers agree to provide accurate contact and vehicle information.
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## 4. Customer Responsibilities
By requesting service, customers agree to:
* Provide lawful access to the vehicle
* Ensure the vehicle is safe and legally operable for service
* Remove personal valuables from the vehicle
* Disclose known vehicle concerns when applicable
* Approve recommended work before installation
Brakes & Rotors LLC is not responsible for pre-existing damage, hidden defects, prior repairs, rust-related failures, seized components, or unrelated mechanical issues discovered during service.
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## 5. Payments
Payment is due upon completion of service unless otherwise agreed in writing.
Accepted payment methods may change periodically.
Failure to submit payment may result in:
* Suspension of future services
* Collection efforts where permitted by law
* Additional administrative fees where applicable
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## 6. Parts & Materials
Parts used during service may be sourced through approved suppliers.
Availability, pricing, warranties, and manufacturer coverage may vary.
Customer-supplied parts are installed at customer risk and may not qualify for labor or workmanship warranty coverage.
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## 7. Returns, Refunds & Cancellations
Returns, refunds, deposits, and appointment cancellation terms are governed by our separate Returns & Refunds Policy.
Use of our services constitutes acknowledgment of those policies.
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## 8. Limited Workmanship Review
Brakes & Rotors LLC strives to perform services professionally and safely.
Customers should report service concerns promptly after completion.
Any review or corrective action remains subject to inspection and confirmation.
This section does not create unlimited repair guarantees or implied warranties beyond those required by applicable law.
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## 9. Website Use
You agree not to:
* Use this website for unlawful purposes
* Attempt unauthorized access to systems or content
* Copy, distribute, or misuse website materials
* Submit false appointment requests or misleading information
We reserve the right to restrict access for misuse.
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## 10. Intellectual Property
All logos, branding, graphics, service descriptions, designs, text, and website content are property of Brakes & Rotors LLC unless otherwise stated.
Unauthorized use is prohibited.
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## 11. Limitation of Liability
To the maximum extent permitted by law, Brakes & Rotors LLC shall not be liable for indirect, incidental, special, or consequential damages resulting from:
* Service delays
* Vehicle downtime
* Parts shortages
* Third-party supplier issues
* Customer misuse or failure to maintain vehicle systems
Nothing in these Terms limits rights that cannot legally be waived.
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## 12. Changes to These Terms
Brakes & Rotors LLC may update these Terms & Conditions at any time.
Updated versions become effective upon publication to the website.